Delivery & Returns

We are always working so hard to satisfy our customers and to ensure fast deliveries of their orders. Read the guidelines below to find out our return policy and delivery charges.

How much is the freight charge?

Freight charges are determined by the prevailing rate we receive from our delivery partners based on the different states in Nigeria.

All orders are shipped from us within 48 hours of the order being placed. Orders placed anywhere outside Lagos will be delivered within 5-10 business days of the order date.

Returns policy

Please choose your products carefully. We do not normally give refunds if you simply change your mind or make the wrong decision. It is your obligation to read information provided on or about the goods on sale before making your decision.

Factory defective products may be returned for a replacement.

We have a strict policy of NO RETURNS WITHOUT A RECEIPT.

How to return a product

Factory defective products may be returned for a replacement. They must be reported and returned within 7 days of the invoice date. To report a defective product, please contact our Customer Service department using the information provided at the top of this page.